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Woman, 44, found dead 15 hours after dialling 999 for ambulance

Woman, 44, found dead 15 hours after dialling 999 for ambulance

Paramedics turned up at the home of a diabetic woman and found her dead 15 hours after she dialled 999, an inquest has heard. Sandra Diane Finch, from Lichfield, was suffering from dangerously high blood sugar levels when she called emergency services for assistance.

The 44-year-old told West Midlands Ambulance Service call handlers she was feeling ‘sleepy’. The service was also told her glucose levels were high and she had been vomiting.

She had been taking antibiotics which medics say could have led to her sugar levels rising. The call was deemed ‘category three’, which meant it was classed as a medical emergency.

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An ambulance was given a target response time of an hour, StaffordshireLive reports. A clinical validation team needed to conduct a review before the ambulance could be dispatched.

But it was ‘under-staffed’ and ‘had no time limit attached for an assessment’, it was heard. This meant that the team did not attempt to carry our an assessment until Miss Finch failed to answer a call from the ambulance service at 7.22am the next day – 10 hours after she had dialled 999.

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  • June 25, 2023